FAQs

You can send us your travel dates, number of travelers, preferred places, activities, and budget. Our team will prepare a suitable Sri Lanka itinerary and share the package details before you confirm the booking.

Payment options will be confirmed during the booking process based on your package and location. We provide clear payment details, booking terms, and any required advance payment before confirmation.

We can guide you with general information on Sri Lanka entry requirements, visa/ETA steps, passport validity, and travel documents. Final visa approval is handled by the relevant immigration authorities.

Please contact us as early as possible if you need to cancel or reschedule. Changes depend on hotel, transport, activity provider, and peak season policies, and we will explain any applicable charges before making changes.

We strongly recommend travel insurance for all visitors. It can help cover unexpected medical needs, delays, cancellations, lost baggage, or other travel interruptions during your Sri Lanka holiday.

Yes. Our tours can be arranged for families, honeymooners, senior travelers, friends, and private groups. We adjust hotels, transport, travel pace, and activities to suit your group.

Before your tour begins, we share contact details for your assigned coordinator or guide. You can reach us during the journey for support, schedule updates, or urgent travel assistance.

We recommend booking early, especially for peak travel seasons, school holidays, festivals, and popular beach or wildlife destinations. Early booking gives you better hotel and transport availability.

Package inclusions depend on the itinerary. They may include accommodation, private transport, driver/guide service, selected activities, airport transfers, and meals where mentioned. We clearly list all inclusions and exclusions in your quotation.